Question 1

What is AI search visibility and why does it matter?

Accepted Answer

AI search visibility is the ability of your business to be visible, understandable, and recommended by AI systems so that when someone asks ChatGPT, Perplexity, or Google AI for a recommendation in your sector, your name comes back. It matters because AI-referred visitors convert at 4.4 times the rate of traditional organic search, and over half of all Google searches now return an AI-generated answer before any organic result.

Question 2

What is the AI Visibility Care Plan?

Accepted Answer

The Care Plan is a monthly subscription (£99/month for Micro clients, £129/month for all others) that keeps your AI visibility implementation current after the initial project is complete. AI search standards, schema specifications, and WebMCP protocols evolve. The Care Plan ensures your implementation stays up to date. It includes a quarterly llms.txt and schema refresh, a 90-day AI citation report, monthly prompt tracking, a quarterly support call, and priority response for any urgent issues.

Question 3

What is WebMCP and why do I need it?

Accepted Answer

WebMCP is a new web standard developed by Google and Microsoft, backed by the W3C, that allows websites to expose their functionality directly to AI agents. When an AI agent browses on a user’s behalf, it can interact with WebMCP-enabled sites. Sites without it get skipped. beknown.world implements WebMCP on all client sites as standard.

Question 4

Which platforms do you support?

Accepted Answer

beknown.world supports WordPress, Shopify, and custom or headless sites. Webflow and Framer are assessed case by case. We do not support Squarespace, Wix, Weebly, or other closed builders. Platform compatibility is confirmed at enquiry stage, before you commit to anything.

Question 5

Why do you not support Squarespace and Wix?

Accepted Answer

These platforms do not provide the file system access or API depth required for a full implementation to our standard. Rather than offer a degraded version, we do not take these projects. Migrating to WordPress is the most straightforward path to a full implementation.

Question 6

How do you access my website and is it safe?

Accepted Answer

We use a five-stage access protocol. External audit first, no access required. Minimum necessary permissions when access is requested. Never admin credentials. All work on staging. Backup in your cloud before go-live. Four-hour rollback guarantee in your contract. Full details are in the access protocol section above.

Question 7

How long does it take?

Accepted Answer

10 working days from access granted for Micro, Starter, and Professional tiers. 12 working days for Enterprise. Timeline is fixed.

Question 8

What results can I expect?

Accepted Answer

Results depend on current domain authority, site structure, and sector competitiveness. Businesses with well-structured sites and existing authority typically see meaningful AI citation improvements within 30 days. Every client receives a 30-day post-implementation report so results are measurable.

Question 9

How quickly will AI search engines show my business differently?

Accepted Answer

There are two timelines. Live AI search tools like Perplexity and Google AI Overviews use real-time retrieval. Those results improve within days of implementation. AI training data, which is what ChatGPT and Claude know about your business from memory, updates every few months on the AI provider’s schedule. Our implementation makes your site readable immediately. The Authority Boost builds your presence across the web so that when training data does update, your business is well represented.

Question 10

If I run the demo again after the work is done, will it show a different result?

Accepted Answer

Not immediately. The demo uses AI training data, which updates on the AI provider’s schedule, typically every few months. What changes immediately are the technical signals: your structured data, your llms.txt file, your crawlability score, and your visibility to AI search tools that use live retrieval. The Care Plan tracks all of this and sends you quarterly reports showing exactly how your AI visibility is growing over time.

Question 11

What does the Authority Boost actually do for my AI visibility?

Accepted Answer

It builds your business as a recognised entity across the web. AI models learn about businesses from multiple sources, not just your website. We optimise your Google Business Profile, which feeds Google’s AI directly, submit you to industry directories, set up Bing Places, which feeds Microsoft Copilot, and ensure your business name, address, and details are consistent everywhere AI looks. More consistent sources means higher AI confidence when recommending your business. This is a 3-6 month trajectory, which is exactly what the Care Plan monitors and reports on.